Our Services :: Research Information Technology

Our Services

App Support

We install, configure, and maintain applications to ensure optimal performance and reliability. Our team provides troubleshooting, training, and documentation while safeguarding systems through proactive security measures, compliance oversight, and robust recovery planning.

Workstation Management

From deployment to maintenance, we ensure workstations are fully equipped, updated, and secure for all our supported centers and units. Services include hardware and software setup, system monitoring, troubleshooting, antivirus management, and scheduled backups to keep operations running smoothly.

Web Administration

We develop, manage , deploy, and maintain secure, high-performance web environments that serve our core units and some centers. Services include web server setup, content management, uptime monitoring, SSL configuration, and regular data backups to ensure continuous, reliable access.

Software Purchase

We guide our core units and Category 3 Research Centers through the software acquisition process—from vendor selection to license management and deployment. Our team ensures compliance with UNM purchasing policies and helps secure cost-effective, approved software solutions.