Passkey/MFA Related Issues
September 14, 2026
If you're having issues related to Passkey/MFA for sign in/login, please submit a ticket. Passkey/MFA Login Issues
Mission
Research IT Support advances research at the University of New Mexico by providing specialized, reliable, and responsive IT services to the Office of the Vice President for Research, its functional offices, research centers, institutes, and institutional users of Research IT–managed applications. We enable efficient research administration, data collection, funding discovery, scholarly integrity, facility management, and tailored technology solutions while continuously improving the user experience through collaboration and feedback.
Vision
To be a trusted and innovative technology support team that empowers the UNM research community with accessible, integrated, and forward-looking IT solutions that strengthen research operations, support discovery, and enhance institutional impact.
Learn about the Research IT team and what we do.
Centers, institutes, and offices we serve across UNM.
Desktop support, web, infrastructure, and more.
Guides, forms, documentation, and tools.
If you're having issues related to Passkey/MFA for sign in/login, please submit a ticket. Passkey/MFA Login Issues
This SOP ( View SOP) outlines a workaround for a login error that occurs when signing in to Chrome River with a passkey. Since Chrome River still requires a password to authenticate, passkey sign-in a…
What is happening: We are replacing the aging distribution routers that serve the PAIS network zone and cutting those buildings over to new fiber circuits. This is part of our ongoing distributio…
This page displays the most recent IT notices published on the University of New Mexico’s IT Alerts page.