Welcome to Research IT Support. Operating under the Office of the Vice President for Research, we provide specialized IT services to support and enhance your research activities. Our primary clients are core OVPR units and Category III Research Centers and Institutes.
We also offer extended support for institutional users of Research IT–managed enterprise applications, including Infoready (research administration and funding opportunities), Qualtrics (survey and data collection), REDCap (survey and data collection), Software Database (List of Custom Software), Pivot (Funding Database), iThenticate (plagiarism detection and manuscript screening), FOM - Facility Online Manager (online accounting and instrument management software), and Custom Chat Agent Development tailored to OVPR functional offices. You can use our AI Assistant to explore our website and knowledge base, submit support requests, and share feedback to help us continuously improve your experience.
Learn about the Research IT team and what we do.
Centers, institutes, and offices we serve across UNM.
Desktop support, web, infrastructure, and more.
Guides, forms, documentation, and tools.
As we move rapidly toward our February 20, 2026, Go-Live date, the project team has completed a comprehensive status synchronization to outline the final push for implementation. To ensure a smooth tr…
The University of New Mexico is moving forward with a critical infrastructure initiative: the Voice System Replacement Project. This campus-wide effort replaces the university's aging phone equipment,…
This page displays the most recent IT notices published on the University of New Mexico’s IT Alerts page.
For assistance with OVPR IT services and research-related web support, please contact the IT Customer Support Services at ovpritsupport@unm.edu or submit a ticket using the link below. Hours of operation are Monday – Friday, 8:00 a.m. to 5:00 p.m.
Questions about OVPR IT systems, IT requests, incidents, and web services?
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