Recent Posts

Chome River Login Issues
September 14, 2026

This SOP ( View SOP) outlines a workaround for a login error that occurs when signing in to Chrome River with a passkey. Since Chrome River still requires a password to authenticate, passkey sign-in attempts will fail with this error. Use the Google Chrome browser when following this workaround, as it is required for the process to work correctly. 

 

Announcement - UNM IT (PAIS Network)
June 26, 2026

What is happening: We are replacing the aging distribution routers that serve the PAIS network zone and cutting those buildings over to new fiber circuits. This is part of our ongoing distribution-layer refresh. The new routers have already been configured, installed, powered, and brought under remote management, and the new fiber circuits are pre-built, so the weekend work is the cutover itself rather than building from scratch. (ServiceNow change: CHG0036085.)

When: Saturday and Sund…

Planned VPN update
June 23, 2026

UNM IT has planned an update to the GlobalProtect agent from version 6.1.1 to 6.2.8-c431. You can reach out to OVPR IT for questions or concerns. 

South Campus Zone IT Network Services Unavailable 5/23/26 – 5/24/26
May 11, 2026

To improve network performance and resilience, UNM IT Data Networks will be migrating building connections within the South Campus zone onto new network equipment. IT wired and wireless network services will be unavailable in each of the listed buildings during the maintenance on May 23rd, from 8:00AM until 5:00PM and May 24th, from 8:00AM until 5:00PM. Affected buildings are listed below:

Category III Research Center impacted buidlings bolded on red.

UNM Press-Building 26 Scheduled for Phone Upgrade as UNM continues to Modernizes Campus Voice System
March 11, 2026

The University of New Mexico is moving forward with a critical infrastructure initiative: the Voice System Replacement Project. This campus-wide effort replaces the university's aging phone equipment, which is scheduled to reach its end-of-support lifecycle in December 2026.

By transitioning to a modern platform now, UNM is taking proactive steps to prevent service disruptions, ensure high reliability, and support the evolving communication needs of our academic and research communities for…

iLab Enterprise Service Project: Countdown to Go-Live - Key Milestones for February 20 Launch
January 17, 2026

As we move rapidly toward our February 20, 2026, Go-Live date, the project team has completed a comprehensive status synchronization to outline the final push for implementation. To ensure a smooth transition, we have defined specific milestones regarding testing, operations, and training that require immediate attention from all stakeholders.

Below is a summary of the critical path items and deadlines for the coming weeks.

Immediate Operational Priorities

To maintain momentum and transparency, …

CHTM Scheduled for Phone Upgrade as UNM Modernizes Campus Voice System
January 16, 2026

The University of New Mexico is moving forward with a critical infrastructure initiative: the Voice System Replacement Project. This campus-wide effort replaces the university's aging phone equipment, which is scheduled to reach its end-of-support lifecycle in December 2026.

By transitioning to a modern platform now, UNM is taking proactive steps to prevent service disruptions, ensure high reliability, and support the evolving communication needs of our academic and research communities for year…

iLab Upgrade to an Enterprise Service
December 15, 2025

12.11.25: Project Status Update

The iLab project has transitioned to QA validation phase for financial and SSO integration testing. The team has established a revised timeline with go-live pushed to February 20, 2026 to accommodate team availability constraints.

Announcement

UNM Main Campus and HSC are collaborating to transition the current iLab Facilities Management System to an Enterprise Service benefiting both campuses. This implementations iLab will not be integrated into UNM'sBanner Finan…